Setup Guide

Follow these steps to activate your AI booking engine. Once complete, customers can text your number and Bookdash handles everything automatically.
1

Add Your Crew

Go to Crew Members and add your technicians. You need at least one crew member before bookings can be confirmed and dispatched.

2

Get a Twilio Number

Sign up at twilio.com, buy a phone number, and set your environment variables:

TWILIO_ACCOUNT_SID
TWILIO_AUTH_TOKEN
TWILIO_PHONE_NUMBER

3

Configure Twilio Webhooks

In the Twilio console, set your phone number's webhook URLs:

SMS webhook:
https://bookdash.polsia.app/webhooks/twilio/sms

Voice webhook:
https://bookdash.polsia.app/webhooks/twilio/voice

Both should be set to HTTP POST.

4

Test It

Text your Twilio number: "Hi, I need pressure washing at 123 Main St this Friday"

The AI will reply, extract the job details, find an available crew member, and confirm the booking — all automatically.